NEW ARRIVAL
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Peanuts Comfy SlingBag
Price range: RM199.00 through RM229.00 -
Cream Cookie Latex Toy
RM19.00 -
Peanuts Bubble Ice Pouch
RM69.00 -
Peanuts Bell One Piece
RM99.00 -
Peanuts Driving Car Bed
RM199.00
got questions? we’ve got answers.
FAQs
1. How do I become a ParisDog MY member?
To enjoy member points and benefits, please register as a ParisDog MY member.
Click “Login / Register” at the top right of our website, fill in your details, and you’re all set!
2. Can I cancel or modify my order after placing it?
If your order has not yet been shipped, you may contact our customer service team to request a cancellation or modification.
Please note that once an order has been shipped, it can no longer be canceled or changed.
To proceed, please contact us via Instagram Direct Message or WhatsApp, and provide your order details.
Our customer service team will be happy to assist you.
3. What should I do if there is a defect or quality issue with the product?
We maintain strict quality control over all our products. If you receive an item with any quality issues, please contact our customer service team within 7 days of receiving your order.
For detailed steps, kindly refer to our Return / Exchange Policy page.
4. How long does shipping usually take?
Orders are usually shipped within 1–3 business days after order confirmation. Actual delivery times may vary depending on your location.
You can view the estimated delivery time during checkout. For more details, please refer to our Shipping & Payment Information page.
5. How can I track my order?
After logging in to your ParisDog MY member account, you can check your order status by going to “My Account” > “Orders.”Once your order has been shipped, you will also receive a confirmation email containing a tracking number.
You may use this tracking number on the courier’s official website to track your delivery status.
6. How can I contact customer service?
You may reach our customer service team through the following channels:
IG: @parisdog_my
WhatsApp: 6012-8855106 (WhatsApp only)
7. Where can I find the latest promotions and special offers?
You can stay up to date with our latest promotions by following our social media accounts.
We also announce special offers on our official website’s homepage and promotions page.
8. How can I apply to become a ParisDog B2B partner?
To apply as a ParisDog B2B partner, please reach out to us via Instagram DM or WhatsApp and provide your business details. Our team will contact you after reviewing your application.